Terms and Conditions

Effective Date: 03 June 2026

Welcome to EXIITO, a brand owned and operated by EXIITO BEVERAGES PRIVATE LIMITED ("EXIITO", "Company", "we", "our", or "us").

By accessing, browsing, registering on, or purchasing products from https://www.exiitobeverages.com ("Website"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue use of the Website immediately.

EXIITO sells Ready-to-Drink (RTD) food and beverage products across India.

1. Product Availability

All products displayed on the Website are subject to availability.

EXIITO reserves the right to:

• Modify, update, or discontinue products without prior notice.
• Change packaging, labeling, product specifications, and appearance.
• Limit product quantities available for purchase.

Product images are for illustrative purposes only. Actual products may differ from images displayed on the Website.

2. Orders and Acceptance

EXIITO reserves the right to:

• Accept or reject any order.
• Cancel orders suspected of fraud, misuse, or unauthorized activity.
• Refuse orders containing pricing errors or inaccurate information.
• Limit quantities purchased by a customer.

An order shall be considered accepted only after:

1. Successful payment verification; and
2. Order confirmation by EXIITO.

Order confirmations do not guarantee product availability.

3. Pricing and Payments

• All prices are displayed in Indian Rupees (INR).
• Prices may change without prior notice.
• Applicable taxes, shipping charges, and other fees may be added during checkout.
• Customers are responsible for providing accurate billing and payment information.

EXIITO shall not be liable for transaction failures caused by payment gateway issues, banking interruptions, or customer-related errors.

4. Customer Responsibilities

Customers must provide accurate:

• Name
• Contact Number
• Email Address
• Billing Address
• Shipping Address

EXIITO shall not be responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete information provided by the customer.

5. Shipping and Delivery

EXIITO delivers products to serviceable locations across India.

Delivery Timelines

Delivery timelines are estimates only and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Transportation disruptions
• Government restrictions
• Force majeure events

Delivery dates are not guaranteed.

Failed Deliveries

EXIITO reserves the right to cancel orders without liability if delivery fails because of:

• Customer unavailability
• Incorrect delivery information
• Refusal to accept delivery
• Failure to contact the customer

6. Return, Exchange, and Refund Policy

No Return / No Exchange Policy

Due to the consumable nature of food and beverage products:

All sales are final.

EXIITO maintains a strict:

• No Return Policy
• No Exchange Policy

Once delivered, products cannot be returned or exchanged.

Refund Eligibility

Refunds may only be considered if:

• Product is damaged during transit.
• Product is expired at the time of delivery.
• Incorrect product is delivered by EXIITO.

Reporting Requirements

Customers must report issues within 48 hours of delivery and provide:

• Clear product photographs
• Packaging photographs
• Invoice copy
• Additional evidence requested by EXIITO

EXIITO reserves the sole discretion to approve or reject refund requests after verification.

7. Refund Processing

Approved refunds will be processed through the original payment method whenever possible.

Refund Timeline

• Minimum: 15 Business Days
• Maximum: 30 Business Days

Refunds Will Not Be Issued For:

• Change of mind
• Personal taste preferences
• Incorrect orders placed by customers
• Delivery delays beyond our control
• Opened products
• Partially consumed products
• Claims raised after the reporting period
• Incorrect shipping details provided by the customer

The decision of EXIITO regarding refunds shall be final and binding.

8. Product Usage and Health Disclaimer

Customers are responsible for reviewing:

• Product ingredients
• Nutritional information
• Allergen warnings
• Storage instructions
• Expiry dates

Individuals with:

• Allergies
• Medical conditions
• Dietary restrictions
• Health concerns

should consult a qualified healthcare professional before consuming any product.

EXIITO shall not be liable for adverse reactions resulting from:

• Individual sensitivities
• Allergies
• Improper storage
• Misuse of products
• Consumption contrary to instructions

9. Intellectual Property Rights

All content available on the Website, including:

• Logos
• Trademarks
• Product Names
• Graphics
• Images
• Text
• Videos
• Designs
• Software
• Website Content

is the exclusive property of EXIITO BEVERAGES PRIVATE LIMITED and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, modification, distribution, or commercial exploitation of any content is strictly prohibited.

10. Cookies and Privacy

The Website may use:

• Cookies
• Analytics Tools
• Tracking Technologies

to:

• Improve user experience
• Analyze traffic patterns
• Remember preferences
• Enhance website functionality

By using the Website, you consent to such usage.

Personal information is collected and processed in accordance with our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by applicable law, EXIITO shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Special damages
• Punitive damages

arising from:

• Use of the Website
• Purchase of products
• Delivery services
• Product consumption

In all circumstances, EXIITO's total liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

12. Force Majeure

EXIITO shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control, including:

• Natural disasters
• Floods
• Fires
• Pandemics
• Transportation disruptions
• Government actions
• Labor disputes
• Cyber incidents
• Utility failures
• Force majeure events

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to:

• The Website
• Products
• Services
• Transactions

shall be subject to the exclusive jurisdiction of the competent courts in India.

14. Changes to Terms and Conditions

EXIITO reserves the right to update, modify, replace, or revise these Terms and Conditions at any time without prior notice.

Any changes become effective immediately upon publication on the Website.

Continued use of the Website after such changes constitutes acceptance of the revised Terms and Conditions.

15. Contact Us

For any questions, concerns, complaints, or claims, please contact:

EXIITO BEVERAGES PRIVATE LIMITED

Phone: +91 84600 29593
Email: exiitobeverages@gmail.com
Website: https://www.exiitobeverages.com